Job Description:
The purpose of the Pastoral Manager is to provide consistent pastoral support, guidance and intervention
to students, helping them to develop positive behaviours, engage successfully with school and overcome
barriers to learning.
Working under the direction of the Assistant Principal and as part of the wider pastoral and inclusion team,
the postholder will build positive relationships with students, support behaviour and attendance, contribute
to safeguarding and wellbeing processes, and use relevant information and data to identify concerns and
evaluate the impact of pastoral interventions.
The role contributes to the Trust’s purpose by helping students feel safe, supported and ready to learn,
while working with staff, parents/carers and other professionals to remove barriers to engagement,
achievement and wellbeing.
Positive relationships and targeted pastoral support โ improved behaviour, engagement and
wellbeing โ reduced barriers to learning โ students able to learn, achieve and thrive.
Pastoral support and student relationships
โข Build positive, professional relationships with students and provide appropriate pastoral support,
guidance and mentoring.
โข Support students to develop positive behaviours, make appropriate choices and engage successfully
with school.
โข Provide targeted support to students experiencing barriers to learning, behaviour, attendance or
wellbeing.
โข Use appropriate relational, restorative and behaviour support approaches to help students resolve
difficulties and improve their engagement.
โข Support agreed behaviour support plans, mentoring programmes and pastoral interventions.
โข Provide appropriate recognition and encouragement to reinforce positive behaviour and progress.
โข Contribute to the induction and support of new students, including helping them understand academy
expectations, routines and relevant procedures.
โข Support students during periods of difficulty or heightened emotion, using agreed approaches and
seeking further support where appropriate.
Behaviour, attendance and inclusion
โข Support the implementation of the academy’s behaviour and culture expectations and contribute to a
calm, purposeful and inclusive school environment.
โข Monitor student behaviour, attendance and pastoral concerns using relevant academy systems.
โข Maintain accurate records of incidents, interventions and student support.
โข Attend and respond to behaviour incidents in subject areas and other academy spaces, seeking
appropriate and timely resolutions.
โข Support the operation of agreed inclusion, detention and other pastoral arrangements.
โข Liaise with teachers and relevant colleagues regarding student behaviour, pastoral concerns and
agreed interventions.
โข Participate in regular reviews with the Assistant Principal and inclusion team to identify students
requiring further support or referral.
โข Support referrals to appropriate internal and external services where agreed.
โข Identify patterns or emerging concerns and raise these with the appropriate member of the pastoral or
inclusion team.
Safeguarding and student wellbeing
โข Act as an appropriate pastoral contact for identified students and contribute to agreed safeguarding and
wellbeing support.
โข Record safeguarding and pastoral concerns accurately and promptly on the academy’s safeguarding or
relevant information systems.
โข Escalate safeguarding concerns in accordance with Trust safeguarding procedures and the direction of
the Designated Safeguarding Lead (DSL) or appropriate safeguarding colleague.
โข Contribute to Early Help plans, multi-agency meetings and other agreed support arrangements where
appropriate.
โข Liaise with the DSL and other relevant colleagues regarding patterns of concern, barriers to
engagement and emerging safeguarding or wellbeing issues.
โข Support students to access appropriate pastoral, wellbeing or specialist support where required.
โข Communicate appropriately with parents/carers regarding pastoral, behaviour and attendance matters
within agreed responsibilities.
Monitoring, recording and evaluation
โข Maintain accurate and timely records of pastoral interventions, behaviour incidents, attendance
concerns and student support.
โข Use relevant academy data to monitor student progress and identify patterns or areas requiring further
intervention.
โข Support the Assistant Principal and wider pastoral team by providing accurate information about trends,
progress and concerns.
โข Review the impact of agreed pastoral interventions and contribute to adjustments where evidence
indicates that a different approach may be required.
โข Ensure student records and pastoral information are stored and handled securely and confidentially.
Communication and working with colleagues
โข Develop positive and professional working relationships with students, teachers, pastoral colleagues,
parents/carers and relevant external professionals.
โข Communicate information accurately, sensitively and promptly.
โข Work collaboratively with teaching, pastoral, inclusion and safeguarding colleagues to support students
effectively.
โข Liaise with parents/carers in a professional and constructive manner, including where difficult or
sensitive issues need to be discussed.
โข Contribute to meetings and reviews relevant to the role.
โข Support colleagues in maintaining appropriate behaviour expectations and pastoral arrangements.
Professional development
โข Participate in relevant training, coaching and professional development required for the role.
โข Complete all required safeguarding training and apply relevant learning to daily practice.
โข Keep knowledge of relevant behaviour, attendance, safeguarding, pastoral and wellbeing procedures
up to date.
โข Participate in the academy’s performance management and development processes.
โข Use feedback, reflection and relevant evidence to improve practice.
General
โข Adhere to Trust and academy policies, procedures, professional standards and codes of conduct.
โข Maintain appropriate confidentiality and professional boundaries at all times.
โข Comply with relevant health and safety, safeguarding and statutory requirements.
โข Take reasonable care for the health and safety of themselves and others.
โข Work flexibly within agreed contractual arrangements to support the effective operation of the academy.
โข Undertake other reasonable duties consistent with the nature and level of the role, as directed by the
appropriate line manager.
Safeguarding Responsibilities
โข All staff have a responsibility for safeguarding and promoting the welfare of children and young people.
The postholder is expected to understand and fulfil their safeguarding responsibilities in accordance
with Keeping Children Safe in Education (KCSIE), Trust safeguarding policies and procedures, and
relevant training and guidance.
Role-specific safeguarding responsibilities
As a Pastoral Manager, the postholder may have regular contact with students who require additional
pastoral, behaviour, attendance or wellbeing support. The postholder must:
โข Maintain appropriate professional boundaries with students at all times.
โข Remain alert to changes in student behaviour, presentation, attendance or wellbeing that may
indicate a safeguarding concern.
โข Record and report safeguarding concerns promptly and accurately in accordance with Trust
procedures.
โข Respond appropriately if a student discloses a concern and follow the academy’s safeguarding
procedures.
โข Maintain confidentiality while recognising that safeguarding concerns must be shared with
appropriate colleagues.
โข Follow agreed procedures when supporting students who are distressed, dysregulated or
experiencing difficulties.
โข Contribute to agreed safeguarding, Early Help and multi-agency processes where appropriate.
โข Complete required safeguarding training and apply relevant learning consistently in practice.
What Good Looks Like
Effective performance in this role will be demonstrated through:
โข Students receiving consistent, appropriate and timely pastoral support.
โข Positive and professional relationships being established and maintained with students.
โข Students being supported to understand expectations, develop positive behaviours and engage
successfully with school.
โข Behaviour, attendance and pastoral concerns being identified, recorded and followed up appropriately.
โข Pastoral interventions being appropriately targeted, monitored and reviewed.
โข Relevant student information and records being accurate, timely, secure and appropriately confidential.
โข Safeguarding concerns being recognised, recorded and escalated promptly in accordance with
academy procedures.
โข Students requiring additional support being identified and referred appropriately.
โข Staff, parents/carers and relevant professionals receiving clear and appropriate communication.
โข The postholder working effectively and collaboratively with the pastoral, inclusion, safeguarding and
teaching teams.
โข The postholder demonstrating appropriate initiative while working within agreed policies, procedures
and professional boundaries.
โข The postholder responding calmly and professionally to challenging situations and using appropriate
restorative or relational approaches.
โข Evidence and data being used appropriately to understand the impact of pastoral support and inform
next steps.
โข The postholder contributing to a safe, inclusive and purposeful academy environment that supports
students to learn, achieve and thrive.